Your HemAssist team

One team. Comprehensive support.

Living with a rare blood disorder can be a complex path to follow. But you’re not alone. Whether it’s questions about insurance, financial assistance, treatment, or your condition, you have a team ready to assist you.
Portrayal of a professional woman sitting at desk wearing a headset
Portrayal of a professional woman sitting at desk wearing a headset

Therapeutic Education Manager (TEM)

Your TEM is your point of contact for questions about taking your treatment, living with your disease, and ongoing support.

Your Therapeutic Education Manager will not provide personal medical advice. For all questions about your individual health needs, consult with your treating physician.

Portrayal of a man sitting at desk wearing a headset
Portrayal of a man sitting at desk wearing a headset

Case Manager

Your Case Manager is available to assist with navigating insurance coverage and identifying available financial support for eligible patients.

Portrayal of a man sitting speaking on a mobile phone
Portrayal of a man sitting speaking on a mobile phone

Community Relations and Education Manager (CoRe)

For hemophilia patients only. CoRes educate and empower those within the hemophilia community through one-to-one communication, community events, and conferences.

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HemAssist logo

Give us a call

Your team is by your side throughout your treatment journey. 
Call 1-833-723-5463 Monday – Friday 8 AM to 7 PM ET.


© 2025 Sanofi Corporation. All rights reserved. Sanofi HemAssist and Sanofi are registered trademarks of Sanofi or an affiliate. All other trademarks are the property of their respective owners. MAT-US-2412762-v1.0-03/2025